Outsource Information Systems will regularly install patches and critical updates
to your server to help ensure that you are guarded against the latest vulnerability
threats.
In the event of a hardware failure, an operating system security exploitation,
or a server-side virus infection that you will not be billed by Outsource Information
Systems for the labor required to restore your server to the last good and
available backup. Furthermore the customer reserves the right to request that the
disaster recovery service be delivered during business hours, nights and/or weekends.
Outsource Information Systems will attempt to the best of its available resources
to meet the customer's scheduling requests.
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