Custom IT services
Built around how you actually operate
On-demand access to engineers who select, integrate, and run the right tools for your environment. Custom work is framed by goals, budget, and operating model.
IT that fits your constraints
We evaluate your current infrastructure and build a plan to manage, maintain, or upgrade what you already run. Custom work is scoped to your goals, budget, and operating model — so your team can stay focused on the business.
- 24/7 virtual support
- IT consulting
- Migration and deployment
Every engagement starts with how your network and identity landscape really work — gaps, dependencies, and what must stay live during change.
When custom projects go live, we stay close: remote support and monitoring so new services do not become overnight surprises.
Whether you keep servers on-prem, hybrid, or in a colo, we plan capacity and maintenance windows around your operations — not the other way around.
After rollout, we keep an eye on the systems we touched: performance, patch state, and the signals that precede an incident.
Custom environments still need tested recovery. We design backup scope to match the workloads you cannot afford to rebuild from scratch.
If something fails, recovery plans are already written for your critical paths — so restore is a procedure, not a scramble.
When you need custom IT services
Some needs do not fit a standard managed services contract: opening a new site, replacing an ageing server room, integrating an acquired company, rolling out a new line-of-business application, or meeting a specific compliance requirement.
Custom IT services give you access to our engineers for these projects, scoped to your goals, budget and timing. You can use us for a single project or combine project work with ongoing support.
Typical projects
Our engineers regularly handle network redesigns and Wi-Fi deployments, server and storage replacements, virtualization projects, Microsoft 365 and Active Directory migrations, backup and disaster recovery design, and equipment rollouts for new offices.
Because the same team also runs managed services, projects are designed to be easy to operate afterwards, with documentation and monitoring in place from day one.
Why use a managed services provider for projects
A one-off contractor can deliver a project and leave; the people who then run it inherit whatever was built. Because we operate infrastructure every day, we design projects with operations in mind: standard configurations, clear naming, documentation, monitoring and backups included from the start.
You also get a team rather than a single person. Network, systems, security and cloud engineers work on the same project, so specialist questions are answered without delaying the schedule.
After go-live, the same engineers remain available, whether for occasional support or under a full managed services agreement.
How we run a custom project
Each project follows a clear sequence:
Scoping
We clarify your goals, constraints and deadlines, and review the existing environment.
Proposal
A written plan with scope, timeline, costs and risks, so you know exactly what is included.
Delivery
Implementation in planned stages, with change windows chosen to minimise disruption.
Handover
Testing, documentation and training for your team.
Follow-up
Remote support and monitoring after go-live, or a managed services agreement if you want us to keep running it.
Frequently asked questions
Do we need a managed services contract to use custom IT services?
No. You can hire us for a single project. Many clients later choose ongoing support, but it is not a requirement.
How are custom projects priced?
Each project is quoted after scoping, based on the work involved. You receive a written proposal before any work starts.
Can you work with our existing suppliers?
Yes. We regularly coordinate with software vendors, telecom providers and other contractors to deliver a project.
Do you work outside business hours?
Yes. Changes that affect production systems are scheduled in agreed maintenance windows, including evenings and weekends when needed.
Do you support both Europe and North America?
Yes. We deliver projects in Europe and North America, in English and French.
Discuss your project
Describe what you need to achieve. We will review your environment and send a clear proposal with scope, timeline and costs.